Terms & Conditions

 

1. Commissioning work from XactGraphix is deemed a contractual agreement

between the client and XactGraphix. 2. XactGraphix charges: XactGraphix charge 

studio time at R150.00 per hour to include all and any effort made on behalf of

our clients. Project work, to include new builds and site redesign, is charged on a 

fixed-fee basis (whenever possible) based on a pre- agreed cost. On all project

work, fees are charged as follows: a non-refundable deposit 50% of the total in 

advance of any work (immediately upon commission), and 50% upon completion

(and prior to any site launch). No studio time will be allocated to a new project 

without receipt of this deposit. XactGraphix expects payment by Internet Tranfer

or cash within 14 days of the date on the invoice. XactGraphix charges VAT at 

the standard rate. NB: XactGraphix reserves the right to revisit any cost quote if

late submission of content by the client results in allocated studio time being 

wasted or unused. 3. Any print, web or associated work (including code, images

and graphics) completed by XactGraphix remains the property of XactGraphix 

until paid for in full. 4. Hosting: XactGraphix will in all cases make a hosting

recommendation, but the decision as to where and with whome to host rests

with the client.  Moreover, XactGraphix does not take responsibility for any hosts

performance, and does not guarantee any server “uptime”. All hosting contracts are 

subject to the chosen hosts' terms and conditions. 5. Copyright: XactGraphix will

make recommendations regarding image usage and associated copyright 

infringements and permissions. However it remains the responsibility of the client

to seek and aquire any required permissions and rights, and all material (both 

text and images) supplied by the client and used in the construction of the client's

web site, will remain the client's property.  All such material will be assumed to 

be the property of the client and free to use without fear of breach of copyright

laws. 6. All websites will be built to work best with the most popular current 

browsers (Microsoft's Internet Explorer 7 and above, for example). Whilst every

effort will be made to check browser compatibility, XactGraphix can take no 

responsibility for an individual's PC or Mac browser settings. 7.  The client will insure

that all Images, text & information will be submitted to XactGraphix no later 

than 7 days after indicial quote is signed. Any information submitted after this

cutoff date will be charged R150.00 per hour to insert. 8. Refund Policy: Due to the 

nature of our product, we do not offer refunds